此翻译仅为方便参考。英文版本为法律约束版本。
1. Transactions are irreversible
Once a cryptocurrency transaction confirms, nobody can undo it. Not you, not the Operator, not the network. There is no chargeback mechanism and no arbitration layer.
2. Address errors are usually fatal
Send to the wrong address, and the funds are likely gone. Omit a required destination tag or memo on chains that use them, and the funds may be unrecoverable. Send a coin on the wrong network, and the same applies. Check twice; there is no second chance.
3. Price volatility
A fiat-priced invoice locks a rate for a short quote window. After the payment settles, the coin's value can move up or down, and it can move a lot. What was worth the invoice amount at settlement may be worth more or less by the time you convert it. Payora is not an exchange, does not convert funds for you, and gives no investment advice.
4. Balances are not deposits
Funds settle to wallets the Operator controls and are tracked as an internal append-only ledger balance. That balance is a record of what you are owed by the Operator. It is not an insured bank deposit. There is no deposit guarantee scheme behind it.
5. Operator risk
Your balance is not your coins in your wallet — it is a claim on the Operator, and it depends on that Operator remaining solvent, honest, and able to sign and broadcast payouts. Withdrawals are reviewed by hand and can take up to ten business days. Do not park more on the balance than you need to, and withdraw what you are not about to spend.
6. Network conditions
On-chain fees always apply and are set by the network, not by Payora or the Operator. Fees spike. Confirmations are slow when chains are congested. Chains can fork, reorganise, or halt. None of this is under anyone's control here.
7. Third-party dependencies
Deposits are detected by querying blockchain data providers, and fiat quotes come from price feeds. If a provider is down or wrong, detection or pricing can be delayed. The Subprocessors page lists who these are.
8. Your own security
If your API secret or password leaks, someone can act as you. Two-factor authentication, a revoked session and a rotated key are cheap. A wrongly-authorised payout is permanent. See the Security page.
9. Regulatory risk
Rules for crypto payments differ by country and change often. You are responsible for whether you may lawfully accept crypto where you operate, and for your own tax and reporting. Payora holds no regulator's licence and gives no legal or tax advice.
11. Internal wallets (PMU and PME)
Internal wallets hold PMU and PME — units of account pegged one to one to the US dollar and the euro. They are not dollars and not euros: the Operator holds no fiat currency. A PMU balance is a claim on the Operator denominated in that unit, backed by the crypto the Operator holds. When a wallet is topped up with a coin that is not a stablecoin, the Operator carries an open position until that coin is exchanged: a fall in the coin's price reduces the backing while the number you see on the wallet stays the same. Top-up codes are irreversible once issued — they cannot be cancelled or refunded, and the only way back is to redeem the code yourself.
10. No advice
Nothing here or anywhere on this site is investment, legal or tax advice. If the amounts matter to you, get advice from someone qualified in your jurisdiction — neither Payora nor the Operator can provide it.
Last updated: 16 July 2026. If we make material changes to this page, the updated version will be posted here.
